Frequently Asked Questions​

You can pay with Credit Card or via PayPal. Credit card is the quickest and safest payment method for both parties. You can pay with your credit card via Stripe or PayPal even without registration. Both payment methods are 100% safe, we will not receive your credit card information.

Credit card issuers might automatically block foreign payments for security reasons. If your card gets declined, please call your bank and ask them to manually authorise the transaction. The phone number of the credit card hotline can usually be found on the back of the card.

We ship out orders within 1-3 business days after payment received. The estimated shipping time is 2-4 business days to the USA and Canada, 1-3 business days to Europe and 2-6 business days to any other country.

U.S. buyers: Purchases under $800 are customs duty free.

EU-residents: VAT will be calculated at checkout and added to the final amount to be paid. There are no other costs on top of this.

Non-EU or U.S. orders: Please check your country’s import customs regulations. Import duties by the destination country’s customs authorities (if any) are not included at the checkout and are the sole responsibility of the recipient.

At Hungarian Paprika Shop, our goal is to ensure your complete satisfaction with your purchase. If, for whatever reason, you are dissatisfied with your purchase, you can return it to us within 30 days of purchase date with the original receipt, provided the packaging remains intact and sealed, without signs of tampering.  

For more information please check out our return policy.

Claims for missing items or items damaged in transit must be received within two business days of receipt of the parcel. You have the option of exchanging the item(s) or receiving a refund for the full amount of the item purchased. Refunds on returned items will be issued in the same payment form as tendered at the time of purchase. If payment was made by credit card, once we receive the product we will credit your account. Please allow 7-10 days for a credit to appear on your credit card statement.